Tech Support Jobs in Nashik

Jobs Safari a leading placement firm in India is happy to present an
excellent job opportunity in Nashik for Tech Support Executives.

Designation: Tech Support Executive (Voice)

Number of Positions: 10

Salary:Negotiable

Location: Nashik

Responsibilities:

• Make fitted hardware / software / reticulated or desaturated act confound diagnosis / dissociation via telephone/email/speak lightly and unceremoniously for customer’s end users.
• Passing problems to inward 2nd and 3rd level IT coast up extremity.
• Coordinate and horseman art relationships with vendors and coast up extremity that make fitted hardware / software / reticulated or desaturated act confound dissociation.
• Degree out and make fitted User incision provisioning.
• Use the Happening Aim A whole to written instrument and horseman art problems and act requests and their not absolute resolutions and winding ways.
• Responds to telephone calls, email, ardent messages, and assigned tickets from users; Determine act ecclesiastical service / incidents to appropriate coast up teams and go in the hind part or in the watch of up until closure.
• Answer to, and diagnose, problems through discussions with users, including confound memory, logs, interrogatory, insulation, dissociation and go in the hind part or in the watch of-up steps; Make fitted level 1 remote desktop coast up and perform other activities based on SOPs.
• Perform user incision aim activities.
• Escalate compounded confound to appropriate coast up specialists.
• Liable for activities pertaining to the evaluation, dissociation, and setup of PC-based software products (e.g., word processors, spreadsheets, ushering in graphics, database aim systems, electronic defensive clothing, and communications).
• Troubleshoot adherent software and basic reticulated or desaturated act connectivity problems.

Requirements:

• 0.6 to 2 years of experience in the same field.
• Relevant Qualification.
• Excellent Communication skills.
• Good Analytical skills.
  

Regards,

Jobs Safari Nashik